Mower Finance FAQ

Call us at 888-509-1370 to talk to a customer care representative.

HOW IT WORKS

Apply online through the apply link on our site or at a participating dealership. The Terrace Finance platform will work to match you with a compatible payment solution provider and return an offer to you

Once approved, you will be presented with an approval amount to shop. If applying online, look for an email from our Customer Care team at info@terracefinance.com with instructions on how to take your approval to a dealer in the Mower Finance Dealer Network, order from a national chain through us, or fulfill at an out-of-network dealer.

Based on payment provider, you will have 30 to 60 days to decide on the perfect equipment purchase for you. When your product choice has been made, the merchant and our Customer Care team member will help you finalize the order. When your contract with the assigned provider is signed, your items will be released to you or ordered and scheduled for delivery or pick up if available. You then pay over time through the payment provider that you have been matched with during the application process.

Need help with the application? Our Customer Care team is here for you. Call 888-509-13706 or text 877-202-4165. Approval and approval amount are subject to credit eligibility and not guaranteed. Must be 18 or older to apply.

Yes, you are in the right place. Terrace Finance is the parent company of Mower Finance and provides the application portal and payment solution provider network portion of our service. Mower Finance is the equipment dealer network portion of our service. You can see “powered by Terrace Finance” under the Mower Finance logo.

Our parent company, Terrace Finance, maintains a network of multiple payment solution providers in order to cover each customers unique credit position or if you are purchasing in your name or a business and what type of product you are looking to buy. This allows for a greater chance of approval through a single application. When you apply with Mower Finance, you will be automatically routed to the most advantageous payment provider likely to return you an approval for the largest amount. If they do not make an offer, your application waterfalls to the next provider in the line-up for consideration. We pride ourselves on finding programs for a wide range of credit profiles and other attributes without the hassle of submitting multiple applications.

CREDIT

It’s not guaranteed, but yes, we have providers that are “no credit needed”. However we dislike the terms “bad credit”, “challenged credit”, or “subprime credit”. Can we just call it “less-than-perfect credit”? While our providers cannot guarantee approval everyone, it is our mission to help more people get the equipment they need through our hassle-free process.

Our payment solution providers cover a wide range of credit profiles:

  • Good credit
  • Average credit
  • Challenged credit
  • No credit history

Short answer: maybe.
Terrace Finance conducts a “soft credit pull” to:

  • Route your application to a lender within range

A soft credit pull does not affect your credit score.

Once routed, a lender or lessor may require a “hard credit pull” to confirm eligibility.
This is necessary for many lenders, especially for higher amounts.

If routed to a No Credit Needed provider, no hard credit pull will occur.

RATES & PAYMENTS

  • Personal programs → from $200 up to $50K depending on credit eligibility
  • Commercial programs → from $500 up to $500K depending on credit eligibility
  • Municipal programs → from $5K and up

Because Mower Finance works with multiple payment providers, rates and terms vary per provider

Terms vary by the payment solution provider and the loan or lease program you are matched with during the application process. With multiple programs available, it is not possible for us to know before you apply, which program you will be a candidate for or provide an accurate quote. However, you will be provided with the terms and conditions upon signing your agreement.

Estimates can be calculated on the consumer payment estimator page (for personal programs) and the commercial payment estimator page (for commercial transactions).

Before finalizing, you will receive payment specifics and term length options. You are under no obligation to sign the final agreement unless the offer meets your needs. If you have questions on rates or terms, call our team at 888-509-1370

Commercial customers may call to speak with a Commercial Team member for a free proposal before applying.

Installment loans and lease-to-own agreements have a lot in common. Mower Finance makes both available through the Terrace Finance network of providers. For both financial products, the customer owns the equipment at the end of the term or when early payoff is complete.

Installment loans are based on principle plus an APR interest calculation. Credit requirements are higher for a loan product. Technically ownership of the equipment starts at day 1 of the contract.

Lease-to-own agreements result in ownership at the end of the lease term or when the contract is paid off early. Payments consist of a principle plus rental fee divided equally over the course of the lease. The payment provider is the owner of the equipment until the contract is paid off, then the customer is the owner. All providers that we work with offer early payoff incentives and no pre-payment penalties

Yes, through our commercial programsseasonal and deferred payment programs are available to help landscapers through the slower months. These are commercial-only programs and are subject to credit eligibility.

APPLYING

When submitting an application, the following information will be required:

  • Personal information such as name, address, phone number, and SSN
  • Employment information including status of employment and employer name
  • Income

Additional details may be required depending on the provider and program you are matched with:

  • Banking information
  • Proof of income
  • Monthly housing cost like rent or mortgage

We understand how protective people need to be with their personal information, however our providers need that information in order to make their decisions. Our privacy policy outlines how we keep your sensitive personal information safe.

Mower Finance ranks highly for customer satisfaction under our parent company, Terrace Finance. View our Google reviews and Better Business Bureau reviews to be blown away!

If you prefer the contract to be in the name of your business, then you must complete the commercial application.
If you do not have a business but just want commercial grade equipment, complete the consumer application.
If the equipment is mostly for personal use but you might service a few lawns occasionally to make extra cash, then complete the personal application.

Yes. For new businesses, the decision is based on your personal credit and industry experience.

Helping start ups just beginning is one of our our specialties, so by all means, complete the commercial application. We would like to help you build your business credit history.

Yes. If you are buying from one of our 5500+ network dealers, they should have their Mower Finance QR code link displayed in-store, have an apply link on their website, or be able to send you their link. Find participating dealers near you on the dealer locator page by typing your zip code into the window and clicking the search button.

We accept applications through our ads as well, and those get transferred to a dealer once you decide where you want to shop.

Although our programs do not allow you to apply directly through Home Depot or Lowes, you can simplyapply through our website or one of our ads Upon approval, our team will help facilitate the purchase at your local Lowes or Home Depot for pick up or shipping to the address on your application.

We are here for you! A live Customer Care team member will be happy to assist you over the phone at 888-509-1370 or via text at 877-202-4165 during business hours.

If you need to take a break, or go hunt for documents, don’t worry. Your progress will be saved. You can log back in to continue. The login button can be found in the upper right corner of our website or you can follow the link in the welcome email you received (from info@terracefinance.com).

AFTER APPLYING

Approvals can change to declines or move to another provider under certain circumstances. Approvals can also be held up. Common reasons include:

• Misstated income
• Invalid ID
• Missing banking info
Please be mindful not to overstate income, as it will be verified.

Call us at 888-509-1370 if you believe you have been approved but have not received a communication with the amount .of your approval

Be sure to check your junk or spam email folder for crucial messages from info@terracefinance.com.

If you did not receive an email with an approval amount or fulfillment instructions, it is possible there is a piece of missing documentation that is holding up your application. Some of our providers require banking information and other documentation. Please call for assistance from a live Customer Care team member at 888-509-1370 during business hours.

Or go to your account to check the status by clicking the LOG IN link in the topbar at mowerfinance.com. Enter the email you used when applying. Click Forgot Password and follow the prompts to set a password. Once you are in the portal, click on Existing Applications to see the status of your offer.

Please Note: Some but not all commercial applications are only processed on weekdays.

Click the LOG IN link in the top bar at mowerfinance.com. Enter the email you used when applying. Click Forgot Password and follow the prompts to set a password. Once you are in the portal, click on Existing Applications to see the status of your offer.

In addition, Terrace Finance / Mower Finance sends text and email notifications from info@terracefinance.com. Most of our payment providers also send communications via email/text, so be on the lookout. Check your junk folder if you don’t receive anything. Please call us at 888-509-1370 if you continue to have trouble.

If you have not applied through one of our dealer partners, it is very likely that we have one near you. There are over 2500 landscape equipment dealers in the Mower Finance Dealer Network. Find dealers near you by typing your zip code in to the search window on the dealer locator page and clicking search. We can also work with your favorite dealer even if they are not listed, just give us a call at 888-464-6256 to arrange.

We also work with big box stores including Home Depot and Lowes. Just collect your product links and we will take care of the transaction for you and arrange for pick up or delivery.

If you have been matched with a payment solution provider and received an approval amount, you are ready to finalize.

• If in-store at a participating dealer: The salesperson will submit the invoice for your item(s) to us which will generate your contract for review and e-signature. This will come to you via text/email from the provider, so keep your phone handy.

• If ordering directly through Mower Finance: we will provide fulfillment instructions for either Home Depot, Lowes, or a local dealer. We will generate your contract, once your items have been selected. Your agreement will come to you via text/email for e-signature.

Go ahead and reset your password by clicking the “Forgot Password?” link under the window and following the prompts.

EQUIPMENT

You are not limited to mowers with Mower Finance! New & used equipment of all types and brands is eligible.

  • All types of mowers
  • Specialized equipment such as aerators
  • Trailers
  • Pressure washers
  • Generators
  • Snow equipment
  • Handheld tools
  • Arborist supplies
  • Attachments
  • Compact tractors
  • Mini Excavators
  • UTVs & ATVs
  • Sheds and Playsets
  • Outdoor Furniture

Depending on the payment solution you are matched with, down-payments can be made to make up the difference. Ask your dealer about that possibility if you fall short.

Also keep in mind, approvals can be used on used equipment or other things you may need such as:

  • Tools
  • Handhelds
  • Generators
  • Pressure washers
  • Push mowers

The best place to find information on specific makes and models is to speak to a salesperson at a dealership. Before you go, a good salesperson will want to know your answers to the following in order to best help you:

  • Are you open to the idea of pre-owned equipment? This can be an economical way to get great mower.
  • Will the mower be for business or personal use?
  • How large is your property or how many lawns do you estimate you will mow per week?
  • What is your budget (that’s why we encourage you to apply before shopping)
  • What are the shortcomings of your current machine if you have one.
  • Are you looking to increase efficiency? Upgrading to larger deck or faster machine may be a consideration.

Yes, our providers have pay over time programs for used equipment.

Yes, but depending on the dealer, they may or may not be participating in the program from our repairs & parts provider. Ask about it at your preferred dealer

FOR DEALERS

Head over to the dealer sign-up page to fill out our intake form and get the ball rolling.

Required documents include:

• Valid business license
• Valid government-issued photo ID
• Voided business check for ACH payment (we do not accept counter checks; if you do not have a check, we can accept a bank letter as an alternative)
• Photos of the retail store location (store front and interior)

Set-up and participation in our network is free to dealers. There are no dealer fees for our standard programs. Optional fee-based programs and promotions are available but not mandatory

Yes. We have two types of online implementation in addition to brick-and-mortar:
• Basic: Post our banner and apply link on your website alongside your other providers. Customers fulfill in-store. Implementation takes your developer 5 minutes.
• Advanced: For true ecommerce sites who want to integrate the Terrace Finance payment option into their checkout, we have implementations for several shopping platforms. We work with your developer to install. Speak to your territory rep for more information.